renfro-resume-2026.pdf

Career Highlights

CoBank(opens in a new tab)

Senior Product Design Consultant

June 2025–present
  • Regulated Financial Workflows

    Designed complex, multi-step workflows involving eligibility, approvals, compliance checks, and fund movement, translating regulatory constraints into clear, usable experiences.

  • AI Prototyping & Enablement

    Introduced a new AI-coded prototyping practice and trained the design team through hands-on workshops, compressing timelines and strengthening how business, product, and design collaborate.

GoBuyside(opens in a new tab)

Senior Product Design Consultant

Jan 2025–June 2025
  • Brand, Marketing & Product Design

    Served as the only designer across every customer-facing surface during the company's six-month diligence window: investor pitch decks, a ground-up marketing site rebuild, redesigned email campaigns, and a rebuilt compensation survey and reporting experience.

  • Custom ATS Modernization

    Reformatted and refreshed a two-sided recruiting platform, improving usability for both candidates and employers through streamlined workflows and modern UI.

Feb 2021–Feb 2025
  • Enterprise Customer Program

    Partnered with the co-founder to design and operationalize a program that secured multi-million-dollar financing agreements and expanded Priority's high-volume customers.

  • Unified Merchant Payments Platform

    Led product design initiatives supporting Priority's flagship MX platform (MX Connect & MX Merchant), enabling end-to-end merchant onboarding, payment processing, and business management across SMB and enterprise clients.

  • Tech Ventures Design Strategy

    Prototyped end-to-end product visions, from zero-to-one workflows to enterprise scale, winning board approval to fund strategic software acquisitions around Priority's core collect, store, and send technology.

Nov 2018–Mar 2021
  • Voting Bracket Product, Zero to One

    Owned the design vision for a new voting-bracket product from concept through launch, landing enterprise broadcasters including Nexstar and generating millions in advertising revenue.

  • Promotions Platform Suite (13 Products)

    Designed feature enhancements across a 13-product promotions platform, holding a coherent experience across the suite while serving the distinct needs of each product line.

  • UX Research & Benchmarking

    Established the team's usability testing and research practice, introducing UX benchmarking and A/B testing to validate features before release. Built buy-in through design reviews with executive stakeholders and partners across business, product, engineering, and customer support.